I. RETAILER IDENTIFICATION
POWER LAB SARL
Limited Company capitalized at 12 500 euros created in 2015, with head office at 144 ZI Scheleck 1, 3225 Bettembourg (Luxembourg), registered at the Luxembourg Trade and Companies Register under the number B200913. VAT number: LU28020230.
II. APPLICATION OF THE TERMS CONDITIONS
An order placed by the Customer implies they accept all the present terms and conditions.
III. VALIDITY OF OUR OFFERS
Our offers are aimed at private consumers with a physical address. The site exists in several languages (see flags at the bottom of the site).
The coupons are valid for up to 2 years from the date of purchase.
IV. PRESENTATION OF PRODUCTS
The products offered for sale are described and presented as accurately as possible.
The coupons are specific to each merchant who has previously subscribed on this site.
Once integrated on the site, consumers will be able to come and buy coupons and support their local retailer.
The money will be paid back to them within 48/72 hours directly to their bank account.
However, if errors or omissions may have occurred in this presentation, the responsibility of KAAFTLOKAL.LU could not be engaged.
V. PRICE OF PRODUCTS
The prices are presented in euros all taxes included. There is no VAT on coupons. If the VAT rate were to be modified, these changes could be reflected in the price of the items without the customer being informed beforehand. KAAFTLOKAL.LU reserves the right to modify its prices at any time but the products are invoiced at the price in force at the time of the order registration.
VI. ORDERING AND SECURE PAYMENT
The customer confirms the order as follows. By confirming an order, the customer accepts the present Terms and Conditions. A customer who wishes to purchase one or more items available on KAAFTLOKAL.LU must follow this procedure to register an order. After clicking on the button ""Pay Securely Now"" and after verifying the contents of their order (color, quantity, size, price, etc...), the customer confirms the purchase of one or more items with a click.
If the customer has a discount, he/she must enter in the discount code in the space provided on the payment page. First-time customers must fill in a short form which contains the following information: title, first name, surname, complete delivery address, email address, birthday, and telephone number. The customer also creates a password at this time. After having confirmed their payment, the contract for the sale of the goods will be formed.
VI.I Payment by Credit or Debit card
The Customer confirms their billing address, the product, and the total price. The Customer then provides their card number, the corresponding expiry date, and the security code. The Customer finalises the payment by clicking on the button "Confirm".
VI.II Payment by bank transfer
Simply select "bank transfer" and confirm the order. You will receive by email our bank details and a reminder of the amount of the order, with a unique transaction number to be specified at your bank when you make the transfer. We will start to prepare your order once your bank transfer has been received (it takes about 5 working days, depending on inter-bank deadlines).
VI.III Payment in 3 instalments
We do not accept 3 installments payments.
VI.IV American Express
American Express is accepted on KAAFTLOKAL.LU.
VI.V Payment Default
KAAFTLOKAL.LU reserves the right to refuse to honor an order placed by a consumer that has not totally or partially paid a preceding order or with whom a payment dispute is being handled.
VI.VI Payment verification
KAAFTLOKAL.LU monitors all the orders that have been confirmed on the website, and all payments through KAAFTLOKAL.LU will be subject to security checks from both the card provider and KAAFTLOKAL.LU. This monitoring aims to protect KAAFTLOKAL.LU from abusive practices operated by a fraudster and to protect our customers against unauthorized use of their payment details. Our services may contact you by email or by telephone to confirm your order information and order details: proof of address or of a debit in your name, or proof of address in the name of the person indicated for the delivery address, ect...
This order verification will be done prior to your order preparation and it may cause a delay in the preparation and despatch of your order.
VI.VII Payment security
In order to ensure secure payments, KAAFTLOKAL.LU uses the secure payment service provided by DIGICASH. This service utilises the SSL security standard. Confidential data (16-digit card number, expiry date, security code) are encrypted and sent directly to the bank server without passing through the physical KAAFTLOKAL.LU server.When the order is validated:The payment request is routed in real-time to the secure remote payment manager. This asks for an authorisation request from the bank card network. The remote payment manager issues an electronic certificate which is proof of the amount and the date of the transaction in compliance with luxembourgish law.
Customers who have already made a purchase at KAAFTLOKAL.LU can choose a password which allows them to proceed with new orders without filling the customer detail forms again. The Customer who has already signed up is recognized on the site as being a customer at KAAFTLOKAL.LU. The KAAFTLOKAL.LU customer's password is strictly confidential and personal. It must never be divulged to a third party.
If the KAAFTLOKAL.LU customer has lost or has forgotten his/her password, he/she should contact: email@example.com customer service either by email, and a new password will be issued within 48 hours to replace the previous one. In order to facilitate the identification of the Customer by provision of both the email address and password, the Customer expressly authorizes KAAFTLOKAL.LU to place a "Cookie" on the customer's computer with the sole purpose of facilitating the above-mentioned identification.
The coupon is immediately available and free, after payment, if you choose the downloadable version.
If necessary, the coupons are sent by regular mail or by letter followed by the Post Office, depending on the delivery method chosen by the customer.
For all the stages of access to the site, consultation, filling of forms, ordering, delivery of items or any other service, the company KAAFTLOKAL.LU has only an obligation of means. Consequently, KAAFTLOKAL.LU can not be held liable for all inconveniences or damages inherent in the use of the Internet network and totally external to the diligences and precautions taken by KAAFTLOKAL.LU.
In particular, any disturbance in the provision of the service, or any external intrusion or presence of computer virus, can not engage the responsibility of KAAFTLOKAL.LU. Likewise, any act qualified as force majeure within the meaning of the jurisprudence of the Court of Cassation exonerates KAAFTLOKAL.LU from any liability. Customers benefit from the guarantees granted by the brands present on the site.
X. INTELLECTUAL PROPERTY
All elements of the KAAFTLOKAL.LU website, whether they are visual or sonorous, including the underlying technology, are protected by copyright, trademarks or patents.
They are the exclusive property of KAAFTLOKAL.LU.
Any hyperlink referring to the site of KAAFTLOKAL.LU and using in particular the technique of framing, deep-linking, in-line linking or any other technique of deep link is in any case formally prohibited.
In all cases, any link, even tacitly authorized, must be removed under the request of KAAFTLOKAL.LU.
XI. PROTECTION OF PERSONNAL DATA
XI.I Collection of personal data
KAAFTLOKAL.LU, for the purposes of the service, keeps the right to collect personal data relating to the users of the website, in particular through the use of a "cookie" referred to in the Article 8.
KAAFTLOKAL.LU keeps the right to transfer commercially the data it collects on its website.
In any case, and in accordance with the law n ° 78-17 of January 6, 1978, any user or customer of the website can, at any time, refuse the commercial use of the said data and also has a right of access, rectification and deletion of data concerning him.
All requests concerning this article should be sent by e-mail to firstname.lastname@example.org.
The term "personal data" means all data which identify an individual, including, for example, surname, first name, telephone number, date of birth, gender, e-mail address, postal address, IP address and any information That the Customer will choose to communicate to POWER LAB about it.
For the purposes of combating fraud as set out below, POWER LAB is also likely to keep information for a limited period on transactions carried out on its sites, including a truncated part of the bank card numbers used to carry out The said transactions and their expiry date.
You can manage your subscriptions to our Newletters, our mails and SMSs or ask to unsubscribe from our mailing lists in your account in "my subscriptions".
XI.II Purpose of Data Collection
Personal data shall be collected only for specified, explicit and legitimate purposes to fulfill one or more of the following purposes:
- manage the orders on the Site,
- developing trade statistics, conducting market and behavioral studies,
- constitute and manage prospect files, including technical operations such as standardization, enrichment and duplication,
- carry out operations relating to the management of customers,
- select a clientele to carry out prospecting and promotional activities,
- address requests and promotional messages from POWER LAB. The Customer may unsubscribe at any time from these offers by clicking on the link provided at the bottom of the relevant e-mails.
- comply with our legal and regulatory obligations.
- fight against fraud
XI.III Recipients of collected data
Only POWER LAB and the external companies contractually linked to POWER LAB for the processing of the Customer's order have access to the information communicated. The categories of persons who will have access to personal data within POWER LAB are, within the limits of their respective attributions, the commercial, administrative, technical and control services (auditors, Internal control procedures, etc.)
Personal data may also be sent to public bodies solely for the purpose of meeting legal obligations, auxiliaries of justice, ministerial officials and bodies responsible for collecting debts.
All necessary precautions are taken to safeguard the security of personal data and in particular to prevent them being deformed, damaged or unauthorized by third parties.
POWER LAB reserves the right to sell commercially the data that it collects on the site if the Customer has checked the words "I wish to receive the best plans of partners of French Kick. You can subsequently withdraw your consent at any time by unchecking the same mention. Any treatment based on consent given prior to withdrawal is lawful.
The company POWER LAB may then have to transfer the data to foreign companies. It undertakes to communicate these data only to foreign companies which have the same level of data protection as France and the European Community.
XI.IV Retention of personal data
The collected data is kept for a period of five years from the last transaction carried out on the site or from the last update of the customer account. Some of your bank details, such as truncated bank card numbers and expiry dates, will be kept for a period of 13 months for fraud-proof purposes. The cryptogram is however systematically destroyed after effective, complete and unchallenged transaction. As part of the Premium service, you can consent to the retention of truncated bank card numbers and their expiry dates for a period of thirteen months from the last transaction you made on the Site or the last update your customer account. This consent is expressed when you check the "Remember" box. You may subsequently withdraw your consent to this retention at any time by giving the same notice. In the absence of a new transaction or update of your customer account during the five-year period, the data concerning you will be deleted automatically.
POWER LAB measures the number of page views, the number of visits and visitor activity on the site and how often they return using cookie technology.
A cookie does not identify the Customer. It records information relating to the navigation of the Customer's computer on the KAAFTLOKAL.LU site (the pages consulted, the date and time of the consultation, etc.) and to be able to read them during subsequent visits.
Data collected by cookies are strictly for internal use only and are never transmitted to third parties.
Some cookies known as "advertisement cookies" allow to follow the navigation of the Client and to record the products seen, then within 90 days of presenting banners advertising related or not, with the navigation past. These cookies are linked to the Customer's internal profile (without being able to identify it). They also require your express consent in the same way as indicated above. You may also withdraw your consent at any time by clicking on the following link:
Disable advertising cookies on my profile
XI.VI : Right of access and rectification
When the Customer communicates personal data, it gives express consent for the collection and use of personal data.
In accordance with the law UE 2016/679, the Customer has the right to access, rectify,limit,move, interrogate and, if necessary, object to the data concerning him which can be exercised by:
Postal mail to POWER LAB, 144 ZI Scheleck 1, 3225 Bettembourg (Luxembourg)
For legitimate reasons, the Customer may oppose the processing of data concerning him or limit their use.
The cutomer can raise a complaint by contacting controlling authority.
The Customer undertakes, in his turn, to respect, during any data collection or communication of data from POWER LAB not to disclose them and to keep them only for his personal use. POWER LAB reserves the right to refuse to communicate the data to it, such as asking the Customer to delete them.